Monday 28 April 2008

eyeTV Phone Home

I finally got a response to my support request from Elgato. The eyeTV is off home to Germany. All they have committed to is to test it and I'm not clear what will happen if they can't replicate the problem - or whether I will get a replacement and my postage etc. if they can. They haven't given me any idea how long it might take either which, when they took a week to get back on my initial request (with which I'd obviously given them details of all the stuff that they might have asked me to do since they didn't ask me to try anything) is a bit of a worry.

It's going in the post tomorrow - I'll keep you appraised.

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